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Welcome to Member Services

COVID-19 Update adobe pdf

APRIL 1, 2020: THE U.S. FOOD AND DRUG ADMINISTRATION (FDA) ORDERS ALL PRESCRIPTIONS AND OVER-THE-COUNTER (OTC) RANTIDINE PRODUCTS BE WITHDRAWN FROM THE MARKET:  The FDA has requested that manufacturers withdraw (remove) all prescription and OTC ranitidine products from the market (brand name is Zantac®).  Patients taking prescription products should contact their prescriber for an alternative prescription.  Patients using OTC versions will need to switch to a different product if continued treatment is needed (speak with your pharmacist about available options).  

For additional information visit the FDA HERE.

Coordination of Benefits

If you are enrolled in another group health plan, FirstCarolinaCare may coordinate benefits with the other plan.

In order for FCC to ensure accurate payment of benefits, it is important that our coordination of benefits records stay up to date.
Read more about Coordination of Benefits >>


Summary of Benefits & Coverage

Glossary of Health Coverage and Medical Termsadobe pdf

Glosario de términos médicos y seguros de salud adobe pdf


Preventive Care Services

Read more about Preventive Care >>adobe pdf


Women’s Preventive Care, effective August 1, 2012.

Read more about Women’s Preventive Care >>adobe pdf


Medication Formulary

The FCC medication formulary is available online. The formulary reference guide lists commonly prescribed medications by drug class and by copayment level of Generic, Preferred and Non-Preferred. Go to RX Corner

 

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